Terms of Service

1. Agreement to Terms

By accessing or using Dropie (“Service”), operated by Dropie, Inc. (“Company,” “we,” “our,” or “us”), you agree to be bound by these Terms of Service (“Terms”). If you disagree with any part of these terms, you may not access the Service.

2. Description of Service

Dropie provides an AI-powered document automation platform that helps businesses process, manage, and automate their document workflows. The Service includes:

• Document processing and data extraction
• Workflow automation tools
• Electronic signature capabilities
• Document storage and management
• Integration with third-party services
• Related support and professional services

3. Account Registration

3.1 Account Creation

To use our Service, you must create an account by providing accurate, complete, and current information. You are responsible for:

• Maintaining the confidentiality of your account credentials
• All activities that occur under your account
• Notifying us immediately of any unauthorized use
• Ensuring your account information remains accurate and up-to-date

3.2 Account Requirements

• You must be at least 16 years old to use the Service
• You must provide a valid email address
• You must not use the Service for any illegal or unauthorized purpose
• You must not violate any laws in your jurisdiction

4. Acceptable Use Policy

4.1 Permitted Use

You may use the Service for lawful business purposes in accordance with these Terms.

4.2 Prohibited Use

You agree not to:

• Use the Service for any illegal or fraudulent purpose
• Upload malicious code or compromise system security
• Attempt to gain unauthorized access to any part of the Service
• Harass, abuse, or harm another person or entity
• Infringe upon intellectual property rights
• Exceed usage limits or circumvent access restrictions
• Resell or redistribute the Service without authorization
• Use the Service to process prohibited content types

5. Intellectual Property Rights

5.1 Our Property

The Service and its original content, features, and functionality are owned by Dropie, Inc. and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.

5.2 Your Content

You retain all rights to the content you upload to the Service. By using the Service, you grant us a limited, non-exclusive license to process your content solely for the purpose of providing the Service to you.

5.3 Feedback

Any feedback, suggestions, or ideas you provide about the Service may be used by us without any obligation to you.

6. Payment Terms

6.1 Subscription Fees

• Fees are based on your selected plan and usage
• All fees are non-refundable unless otherwise stated
• We may change fees with 30 days notice
• You are responsible for all applicable taxes

6.2 Billing

• Subscriptions renew automatically unless canceled
• We bill in advance for subscription periods
• Failed payments may result in service suspension
• You must provide accurate billing information

6.3 Free Trial

If offered, free trials are subject to additional terms. You may be required to provide payment information, which will be charged after the trial period unless you cancel.

7. Privacy and Data Protection

Your use of the Service is also governed by our Privacy Policy. By using the Service, you consent to our collection and use of information as described in the Privacy Policy.

8. Service Level Agreement

8.1 Availability

We strive for 99.9% uptime but do not guarantee uninterrupted service. Scheduled maintenance will be communicated in advance when possible.

8.2 Support

Support levels vary by plan. Enterprise customers may have separate support agreements.

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, DROPIE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY.

IN NO EVENT SHALL OUR AGGREGATE LIABILITY EXCEED THE AMOUNTS PAID BY YOU TO DROPIE IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO LIABILITY.

10. Indemnification

You agree to indemnify and hold harmless Dropie, its affiliates, and their respective officers, directors, employees, and agents from any claims, damages, or expenses arising from your use of the Service or violation of these Terms.

11. Warranty Disclaimer

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. WE DISCLAIM ALL WARRANTIES, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

12. Termination

12.1 By You

You may terminate your account at any time through your account settings or by contacting support.

12.2 By Us

We may suspend or terminate your account for violations of these Terms or for any other reason with notice.

12.3 Effect of Termination

• Your right to use the Service ceases immediately
• We may delete your data after a retention period
• Provisions that should survive termination will remain in effect
• No refunds will be provided for partial subscription periods

13. Modifications to Terms

We reserve the right to modify these Terms at any time. We will notify you of material changes via email or through the Service. Your continued use after changes constitutes acceptance.

14. Governing Law

These Terms are governed by the laws of Delaware, United States, without regard to conflict of law principles. Any disputes shall be resolved in the courts of Delaware.

15. Dispute Resolution

15.1 Informal Resolution

We prefer to resolve disputes informally. Please contact us first to attempt resolution before pursuing formal proceedings.

15.2 Arbitration

Except where prohibited, disputes will be resolved through binding arbitration rather than in court. Class actions and class arbitrations are not permitted.

16. General Provisions

• Entire Agreement: These Terms constitute the entire agreement between you and Dropie
• Severability: If any provision is found invalid, the remaining provisions continue in effect
• Waiver: No waiver of any term shall be deemed a further waiver
• Assignment: You may not assign these Terms without our consent
• Force Majeure: Neither party is liable for delays due to circumstances beyond reasonable control

17. Export Compliance

You agree to comply with all applicable export and import laws and regulations. You may not use the Service if you are subject to U.S. sanctions or located in a prohibited country.

18. Contact Information

For questions about these Terms of Service, please contact us: